What is Conley’s law?

Acronyms, Abbreviations, Terms, And Definitions, Conley’s Law, What is Conley’s law

Acronyms, Abbreviations, Terms, And Definitions

Conley’s Law

Any organization that designs a system (defined more broadly here than just information systems) will inevitably produce a design whose structure is a copy of the organization’s communication structure.

 

–“How Do Committees Invent?”, Melvin E. Conway, 1968

 

Related References

Harvard Business School

Exploring the Duality between Product and Organizational Architectures: A Test of the “Mirroring” Hypothesis

Information Technology – What is Greer’s Third Law?

Greer's Third Law, Acronyms, Abbreviations, Terms, And Definitions, What is Greer's Third Law

Greer’s Third Law

Greer’s Third Law

A computer program does what you tell it to do, not what you want it to do

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Business Communications – Do not listen to reply, listen to understand

Maxims And Truisms

Maxims And Truisms

“Do not listen to reply, listen to understand”

Meaning

  • If you are busy formulating your own response in your head, you cannot possibly be fully hearing or understanding what the person is saying. You are more likely to make mistaken assumptions about what they are trying to say, which makes your arguments weaker and less relevant. If you had listened to understand first, then you would know how to more appropriately and powerfully respond.

 

 

Business Communications – Seek First to Understand, Then to be Understood

Maxims And Truisms

Maxims And Truisms

 

“Seek First to Understand, Then to be Understood”
Steven Covey – 7 Habits of Highly Effective People (Habit 5)

 

 

Meaning:

  • From a communications standpoint, you always need to make the other person feel “heard” before they are willing to “hear you”
  • If you are not listening to understand, then you are probably missing the point of what the person is actually trying to say or what they actually want, which puts you in a weaker bargaining position.

What is Crayne’s Law?

Acronyms, Abbreviations, Terms, And Definitions, What is Crayne's Law,Crayne's Law

Crayne’s Law

Crayne’s Law

All computers wait at the same speed

 

“The Serious Assembler” by Charles A. Crayne and Dian Girand, 1985

Related References

Consulting – A Consultant’s Responsibility

consultant’s responsibility, maxim, success,quote

consultant’s responsibility

 

Ultimately, it is each consultant’s responsibility to acquire what they need to be successful in meeting the customer’s needs.

 

This is not to say that the consultant needs to do everything themselves. However they are responsible to do whatever it takes to acquire the resources may need to deliver for the customer. If that , means making late-night phone calls, repetitive phone calls, follow-up emails, tracking somebody down the hall for an impromptu meeting, that is what you must do.  In the end, regardless of the reason, you are responsible to ensure that you deliver a quality product to the customer, on time, on schedule and on budget.

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